TerexParts Pro collects business contact and project information so our parts, engineering and field-service teams can respond to crane support inquiries. This policy explains the practical information we handle when you use the website or submit a quote request.
We may collect company name, country, contact details, equipment class, machine context, project type, service deadlines and messages you provide. We may also receive basic website analytics such as page views, browser type and referring page.
Information is used to answer inquiries, prepare quotations, coordinate parts availability, route field-service requests, improve website content and maintain business records. We do not sell inquiry information to unrelated advertising networks.
We may share relevant details with logistics providers, certified service partners or internal regional teams when needed to answer your request. Those parties receive only the information required for the business purpose.
You may request updates or deletion of business contact information where applicable. Some records may be retained when needed for legal, tax, safety or contract administration reasons.